Information for Current Residents

Facilities and Services

A wide range of facilities and services are available to residents. Familiarise yourself with your campus and the services available to make the most of on-campus living.

Bicycles

We request bicycles always be stored outside units in places where they do not present a danger to the safety of residents, do not hinder access to emergency equipment or evacuation of the building, and do not stain carpets or damage the buildings. Bikes should be stored in provided bike stands or in residents’ room, not in hallways.

Mt Helen residents can find bike racks available outside units Peter Lalor 1, Peter Lalor 24 and Bella Guerin 15.

In Berwick, bicycle racks are provided under the stairs inside the Halls of Residence.

In Gippsland, bicycle racks can be found in North Residences next to unit 4 and Halls A.

Code Red Fire Danger (Catastrophic)

During days of Code Red Fire Danger (Catastrophic), the University will close affected campuses. During these days, Fedliving may be required to change programs, meal arrangements, and other services may be restricted.

Specific notices will go up in your residence and communications sent during these days regarding potential evacuation procedures. To minimise the risks during Catastrophic Fire Danger Days, we would encourage residents to return home if possible and return to residence after the catastrophic warning has been lifted.

Emergency alarms and evacuations

If an alarm goes off in your building, ensure you take it seriously and evacuate immediately.

Call the Fedliving office during office hours, or after hours support on:

  • (03) 5327 6333 (Ballarat)
  • (03) 5122 6662 (Gippsland)
  • (03) 5122 8555 (Berwick).

Emergency services dial triple zero, 000 for Fire, Police, Ambulance.

Procedures and instructions for evacuations are displayed within your residence. Please ensure you familiarise yourself with these instructions as you will be required to evacuate any time an alarm is activated.

Fire safety equipment

Dry chemical, water fire extinguishers and fire blankets are available in all buildings and floors in residence, which are checked on a six-monthly basis. It is essential for the safety of all residents and staff that the fire equipment is treated with respect. Harsh penalties apply to those who abuse or misuse the equipment. If for any reason you suspect the equipment to be faulty or discharged, please contact Fedliving immediately.

The smoke and thermal detectors in units should not be tampered with or damaged. Damage to these is a real issue and a serious one for all residents.

Emergency Markers and Addresses

If you live on the Mount Helen residence and require emergency services, when asked for ‘your location’, you will need to quote the emergency marker number. This will ensure the emergency services attend at the determined location. The emergency numbers are located on the ‘Local Emergency Instructions’ poster in your unit.

  • FDU 102: Peter Lalor North (Fedliving Office)
  • FDU 103: Peter Lalor South (Carpark/Unit 9 underpass)
  • FDU 100: Bella Guerin (Boom gate)

Addresses for other residences if you need to call 000

  • Victoria Street Residences: Federation University Residence, 130 Victoria Street, Ballarat East
  • Camp Street Residences: Federation University Residence, New North or New South, 5 Camp Street Ballarat
  • Gippsland Campus: Federation University Gippsland Campus, Residence Name, Northways Road, Churchill
  • Berwick Campus: Federation University Berwick Campus, Fedliving Halls of Residence, 100 Clyde Road, Berwick

If emergency services are called, Fed Security should also be called.

  • (03) 5327 6333 (Ballarat)
  • (03) 5122 6662 (Gippsland)
  • (03) 5122 8555 (Berwick)

Internet and IT

Internet access is available across our residences. Please ensure you are aware of all University expectations with regards to appropriate use and content.

Depending on your device, you will be able to search for the wifi network or use a data cable to connect. Data cables are available in the Fedliving office if required.

If you need assistance with IT, wifi access, or your student email, please visit ITS website self-help section for a range of articles on how to fix common issues or log a job for assistance through the ITS ServiceNow portal.

Laundry Facilities

Laundry facilities are provided in all residences. Please do not use the laundry facilities after 10.30pm and prior to 7am. Be mindful that other residents need to use these facilities as well so please collect your washing when it is finished. If there are any problems with machines or dryers, please log an urgent online maintenance report through the Fedliving Portal.

Washing machines and dryers are free for residents use. You will need to supply your own laundry basket and washing powder.

Ballarat

Peter Lalor North and Bella Guerin | Laundry facilities are available within your bathrooms in units.
Camp Street | Laundry facilities are available off the car park in the basement level of North building.
Victoria Street | Laundry facilities are available in the external laundry building at the rear of the property. Please ensure you keep the door securely locked

Gippsland

North Residences | Laundry facilities are available within each unit.
Halls of Residence | Shared laundry facilities are available with swipecard access.
West Residences | Laundry facilities are available within each unit.

Berwick

Laundry facilities are available within the Pavilion common space.

Postal addresses and mail

If you need to get mail delivered, please ensure your name and residence is clearly stated. Mail can be collected from the Fedliving Office.

Parcels: Residents will receive an email from Fedliving when packages have been received at the Fedliving office. Students must produce their resident ID card to collect items.

Mount Helen | [Resident’s Name], (Hall/Unit/Room), Fedliving, PO Box 575, Ballarat VIC 3353
If a street address is required please send to; [Resident’s Name], (Hall/Unit/Room), Fedliving, Residence Drive, Mount Helen VIC 3350

Camp St | [Resident’s Name], Federation University Australia, Arts Academy - Fedliving, PO Box 663, Ballarat VIC 3353

Victoria Street | [Resident’s Name], 128-130 Victoria St, Ballarat East 3350

Gippsland | [Resident’s Name], Room (eg. WH01-01), Fedliving, Gippsland Campus, PO Box 3191, Gippsland Mail Centre VIC 3841
If a street address is required, please sent to; [Resident’s Name], Room (eg. WH01-01), Fedliving, Gippsland Campus, 1 Northways Road, Churchill VIC 3842

Berwick | [Resident’s Name], Room No: eg. BA001, Building 955, Fedliving, 100 Clyde Rd, Berwick VIC 3806

On-Campus Retail

A range of on-campus retail services are available including food, drinks, merchandise and stationery.

Ballarat

Fedstore: Ground floor, T Building, Mt Helen Campus
Murnong Café: Albert Coates Complex, Mt Helen Campus
Bai Err Café: Albert Coates Complex, Mt Helen Campus

Gippsland

Fedstore: 4N, Room 116 Dhanda Napan Café: Building 2N, Ground level

Berwick

Fedstore: Building 901, Ground floor, Dhanga Café: Building 901, Ground level

Fedstore Online

Visit fedstore.federation.edu.au for instore pick-up or delivery options on our range of clothing, stationery, merchandise and more.

Find out more

Residential Parking

Please ensure you pay attention to where you can and cannot park in these carparks, and leave the no-parking spaces free for security and emergency vehicles.

Mt Helen

Several residential car parks are available around the accommodation units. Permit required.
Purchase online: vpermit.com.au/federationuniversity

Camp Street

Residential carparking is available on-campus on the ground floor of New North building. Limited spaces available. Permit required.  Purchase online through the Fedliving Portal ‘shop’. Permits should be displayed on your vehicle dashboard at all times.

Victoria Street

A limited number of carparks are available at the back of the Victoria Street residence. No permit required.

Gippsland

Resident parking is available across the campus, please observe parking advice to ensure you aren’t parked in a permit zone. Please refer to the Gippsland Campus Map for locations. No permit required.

Berwick

Resident parking is available in car park C. Please refer to the Berwick Campus Map for details. Permit required.
Purchase online: vpermit.com.au/federationuniversity
Note to Berwick Residents: Clyde Road is currently undergoing an upgrade to relieve bottlenecks, improving traffic flow, and making your journey safer and more reliable. Stay up to date on progress and plan ahead to avoid delays- https://bigbuild.vic.gov.au/projects/roads/clyde-road-upgrade.

Carpark Safety

When leaving your car, always ensure it is locked and secure with no valuables left in sight.
There are often sightings of kangaroos and wildlife around res, especially on the roads early morning and late afternoon. Please drive cautiously on the roads, particularly at dawn and dusk, slow down and keep an eye out ahead and all around.
For the safety of all residents, please ensure when driving through carparks, you are driving at walking pace only.
If you see something that concerns you, please report to Fedliving and Security.

Recreation Facilities

Ballarat

The Living Learning Centre (LLC) is open to all residents and provides space for socialising, studying, and meeting. With comfy chairs, a pool table, table tennis table, TV and movie room all available for your entertainment. There are also computers and multi-purpose meeting rooms for all residents to use. The LLC can be accessed with your residential swipe card.

Camp Street South residents have access to the South common space, providing full kitchen facilities as well as lounge and recreation space.

You will also find BBQ’s available in Peter Lalor South, Bella Guerin Quad and the LLC.

Do you enjoy gardening, or have a bit of a green thumb? Grow your own vegetables in one of the many garden beds located across campus. Come chat with the team in the office to find out more.

Health Sports and Aquatic Centre, Mt Helen Campus | For a balanced living and learning community, all Ballarat Fedliving residents have access to the on-campus Health, Sports and Aquatic Centre at Mt Helen, only a short walk from the Mt Helen residences. The centre features a heated indoor 25 metre pool, fully equipped Health and Fitness Centre, indoor sports stadiums, active studio and tennis courts.

Visit the website for opening hours and the current group fitness class timetable federation.edu.au/hsa

Gippsland

Gippsland residents will find a range of facilities available for resident use.

  • West Recreation Hall | The recreation hall is available for residents. These facilities can be accessed via swipe cards issued to all residents. The rec halls have a table tennis table, pool table, TV and wifi access.
  • West House 37 | West House 37 is a shared resident space which is available for residents for individual or group studies.

Do you enjoy gardening, or have a bit of a green thumb? Get involved in the community gardens and grow your own vegetables in one of the many garden beds located across residences.

BBQs are provided for unit and social functions and are located at West Rec. Please be considerate of others by ensuring that the BBQs and surrounding area are left clean after use. We have some portable BBQs for events. Please contact the Fedliving office if the gas gets low or if you need an additional BBQ.

Latrobe Leisure Centre | Located adjacent to West Residences, Latrobe Leisure Centre is the perfect venue to accommodate all of your health and fitness needs. The centre accommodates a variety of different leisure needs including: pool, sauna, gym, fitness classes, squash and stadium sports.

Berwick

You will find a range of facilities available for resident use including tennis and basketball courts. ‘The Pavilion’ resident common space provides pool table, table tennis and full kitchen facilities.

Do you enjoy gardening, or have a bit of a green thumb? Get involved in the community gardens and grow your own vegetables in one of the many garden beds located across residences.

Electric BBQ’s are provided outside the residential pavilion for use by residents.

Study Spaces

Several study spaces are available on-campus for student access offering a range of facilities at different hours, including 24-hour computer labs.

Find out more at federation.edu.au/student-study-spaces

Residential Study Spaces

Living Learning Centre | Ballarat residents have access to the Living Learning Centre (LLC) on-campus at Mt Helen, which includes computer access, as well as a large screen tv and a meeting room which can both be used for group work.
West 37 | A study space is available for Gippsland residents in West 37.